In this study, we developed a consumer survey to investigate the extent to which legislation can (and should) keep up with existing and changing social and ethical norms regarding the use of data for personalising online prices.
In this study, we developed a consumer survey to investigate the extent to which legislation can (and should) keep up with existing and changing social and ethical norms regarding the use of data for personalising online prices.
Despite few formal opportunities to participate in platform governance, social media creators use public callouts to shape community norms and place pressure on the platform.