To ban content that might possibly violate their own content policies, social media platforms use the term 'borderline‘. This means categorising content as potentially unwanted (e.g. harmful, inappropriate, etc) and sanctioning legitimate expressions of opinion - hence putting lawful speech in a twilight zone.
The German Network Enforcement Act is an attempt to counteract the effects of hate speech on social media platforms. This paper analyses and evaluates the reports on the handling of complaints about unlawful content after its coming into force.