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This paper is part of Regulating the sharing economy , a special issue of Internet Policy Review guest-edited by Kristofer Erickson and Inge Sørensen. Disclaimer: This study was completed with the support of the German service sector union ver.di. We would like to thank the participating platforms and their communities for the opportunity to

Currently dominant cloud services raise challenges in terms of security, privacy and user autonomy. Decentralisation, advocated by civil society, may overcome some of the drawbacks.

There are significant dangers in surveilling online communications unless the mechanisms and policies of surveillance are subject to strict and legally enforceable standards of transparency, oversight, and control.